Connect guide
Check where email reminders go
Distinguish the sender address from your reminder destination and run a safe test.
Last updated September 24, 2026
What to know
Your own reminders are addressed to your Critical Path sign-in email. A team member's reminders use that member's workspace email. Scheduled reminders and daily briefs come from Critical Path Reminders <reminders@quadrant.works>; the sender does not receive a copy of your reminder. The connection test, account actions, and support mail come from Critical Path Support. Provider acceptance means the email was submitted, not that the inbox displayed it.
Do this
- 1. Open Settings → Connections and read the managed email destination.
- 2. Send the email test to your own sign-in address.
- 3. Check that inbox and its spam or quarantine folder for the test subject.
- 4. If the destination is wrong, verify the sign-in identity and the member's workspace email before changing any routing.